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Setting and Resetting Your Password

Setting Your Password

Your password must meet the following requirements:

  • Be at least 6 characters long

  • Include one uppercase letter

  • Include one lowercase letter

  • Include one number

  • Include one special character

Here is a list of valid letters, numbers, and special characters:

Upper Case Letters
Lower Case Letters
Numeric
Special Characters
ABC…
abc…
0 1 2 3 4
5 6 7 8 9
! ” # $ % & ‘ ( )
* + , – . / : ; < = > ?
@ [ \ ] ^ _ ` { | } ~

For example, a valid password would be: hakoBio%2030.

Resetting Your Password

Forgot your password? No problem — you can reset it in just a few steps:

  1. Go to the Login Page.

  2. Enter your email address in the field provided.

  3. Click Forgot Password.

  4. Check your inbox for an email from HakoBio and click Reset Password.

  5. You’ll be redirected to a secure page where you can create your new password.

💡 Tip: If you don’t see the email in your inbox, check your spam or junk folder.

If you encounter any issues during the process, please contact us — our team will be happy to help you get back into your account quickly.

Updated on October 21, 2025

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