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Tips and tricks on browser use

To access the best experience, pick one of the following browsers :

Google Chrome
Mozilla Firefox

Then from the browser and to easily find your HakoBio organisation, bookmark it as a favorite :

At the top right of the browser, more precisely at the right of the URL bar: click on the star icon to bookmark a web-page.

By doing this manipulation while on HakoBio home page, it will add the platform to your list of favorites.

Keep in mind to refresh the page, if necessary

Sometimes you may not be using the latest version of your browser or your HakoBio. Or the page might be loading slowly. That’s why we advise to use the refresh feature from your browser.


If you encounter any browsing difficulties, see here how a page refresh can be done :

On  Windows

Use the combination “Crtl – R” on your keyboard.

On  Mac OS 

Use the combination “command – R” or “Apple – R” on your keyboard. 

On any browser  

Simply click on the Refresh this page of your browser. Refresh this page

Clear the browser data cache

Emptying your browser’s cache
Sometime’s the “Refresh” button just doesn’t cut it. Clearing the cache is guaranteed to work. If you already refreshed your page and you are still confronting difficulties, just empty your browser’s cache

On Chrome  

  1. In the browser URL bar, enter:  chrome://settings/clearBrowserData
  2. At the top of the Clear browsing data window, click Advanced.
  3. Select Cached images and files
  4. From the Time range drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
  5. Click CLEAR DATA.
  6. Close all browser tabs and windows and then re-open a web page, to validate the manipulation.

On Firefox 

  1. From the History menu, select Clear Recent History.
  2. If the menu bar is hidden, press Alt to make it visible.
  3. From the Time range drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select Everything.
  4. Next to Details, click the down arrow to choose Cache.
  5. Click Clear Now.
  6. Close all browser tabs and windows and then re-open a web page, to validate the manipulation.
Updated on October 26, 2020

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