Keeping your HakoBio account information up to date is essential for smooth communication and uninterrupted access to all features. Follow these steps to update your email address.
Step 1: Sign in with your current email address and password. If you have forgotten your password, click on “Forgot your password” and follow the instructions to reset it.
Step 2: Once you’ve successfully logged in, hover over your initials at the top right of the homepage and click ‘Manage Account’ to access your personal profile settings.
Step 3: In the “New email address” field, write your new email address. Then, click the checkmark on the right to update your account to the new email.
Step 4: Next, return to your email inbox, where you will receive a message from the HakoBio system requesting confirmation of the email address change. Follow the instructions in this email to validate the change.
If you cannot find the confirmation email in your primary inbox, please check your spam or other folders.
Bravo! You have now successfully updated your account. You can log in using your new email address along with your existing password.