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How to change your email address

By following these steps, you can easily update your email address on your HakoBio account. It’s important to keep your account information up to date to ensure smooth communication and access to all our features.

Log in with your current email address and password. If you have forgotten your password, click on “Forgot your password” and follow the instructions to reset it.

After successfully logging in, access your personal profile settings by clicking on your name email address, at the top right of the home page (see red arrow on the picture).

Under the “Change email address” title, fill the “New email address” field with you new email address. Then, click on the “Change” button to update your current email address to the new one

Verify that your department’s information is correct and make any necessary modifications. Remember to click on the “Save” button to update your changes.

Return to your email inbox, where you will receive a message from the Hakobio system. This email will request confirmation of the email address change. Follow the instructions provided to validate the change.

If you cannot find the confirmation email in your primary inbox, please check your spam or other folders.

Bravo! You have now successfully completed the account transfer. You can now log in using your new email address and your previous password.

Updated on June 7, 2023

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